Client Administrator
The Client Administrator is a user authorized to manage and support assessment programs within CCL Access. This role is responsible for overseeing assessment activity from setup through completion and ensuring participants, raters, and coaches are supported throughout the process.
Client Administrators may:
- Set up and manage assessment sessions
- Register and monitor participants
- Track assessment progress and completion status
- Send reminders or resend invitations to participants and raters
- Manage assessment inventory
- Request feedback reports
- Assign coaches and support program-related activities
Certification is not required to perform administrative tasks; however, certification may be required to access or receive feedback reports, depending on program requirements.
This role can support sessions for individually purchased assessments or a custom program designed by CCL specifically for their organization.