How do I correct or modify a rater assignment?

  • If the rater has not accessed their survey, a participant can delete them from the rater list and re-add them with the correct information. To remove a rater, access the list in the drop-down menu beneath the respective rater category on the Rater Management screen. Re-add the rater with the corrected information and invite them again.
  • If the rater has accessed their survey, the AP gives a participant a warning message that data will be deleted and to contact Client Technical support.

Updated on March 19, 2025
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CCL will be closed for our annual winter break beginning December 24th. We will reopen January 5th, 2026. The Client Technical Team will be available for support December 29th through 31st, 10:00 AM to 4:00 PM (EST).
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