Feedback Report Processing

Facilitator review and delivery of feedback reports.

Overview of the Admin/Facilitator Process
360 Feedback Report Process
Why do the downloaded reports expire after 60 days?
How do I send a feedback report to a participant?
How do I activate CCL Compass™ for my participant?
CCL Compass™: Demonstration Video
CCL Compass™: Facilitator Tips Video
Rescore Process
Skillscope Scoring Rules Matrix
Benchmarks for Managers Scoring Rules Matrix

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

SUBMIT A TICKET

Request Support

Submit a ticket to contact our Client Technical Support Team.

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Description(Required)

To help us assist you better, please provide detailed information about the issue you’re facing. Additionally, if possible, attach a screenshot to help us understand the problem more effectively.

Upload Attachment

Max. file size: 50 MB.

Current response times are averaging 4 hours and can be expected no later than the next business day. Please look for a response from GTTSupportHub. Current hours of operation: 8am - 6:30 pm EST, Monday - Friday.

This field is for validation purposes and should be left unchanged.

The Center for Creative Leadership Technical Support staff are available Monday through Friday 8:00 to 5:00 EDT.

More Information

Closed for Memorial Day.

Learn more

Feedback Report Processing

Overview of the Admin/Facilitator Process

360 Feedback Report Process

Why do the downloaded reports expire after 60 days?

How do I send a feedback report to a participant?

How do I activate CCL Compass™ for my participant?

CCL Compass™: Demonstration Video

CCL Compass™: Facilitator Tips Video

Rescore Process

Skillscope Scoring Rules Matrix

Benchmarks for Managers Scoring Rules Matrix