• HiFi

    HiFi is a wearable technology system developed by CCL, which stands for a high-fidelity measure of collective leadership. This system is designed to capture and analyze real-time conversational interactions among leaders. Key features of HiFi include: Overall, HiFi represents an innovative approach to understanding and developing leadership by focusing on…

  • Phone outage

    Our phone system provider is analyzing a deterioration of service. As of this time 3:05 PM EDT we have no estimated solution time. Please use our ticketing service to have someone connect with you.

  • Allow list information

    Please be advised that CCL’s systems operate on the following domains, you may need to add these to any necessary whitelists such as your firewall or adblocker: You may also receive emails from the following addresses:

  • Create a Session Video

    Watch a two and a half minute instruction video and learn step by step how to set up a session.

  • Invitation Expired

    Each invitation to set up an account in a CCL platform will have an expiration date. This is a security measure. The links expire 30 days after the send date. Please Note: The deadline may be extended only twice. If it expires a third time, please create a support request….

  • Survey Report

    The Survey report displays anonymous feedback provided in each survey activity within a course, also downloadable as a PDF.

  • Participant Insights Report

    The Participant Insights report allows you to reinvite any unaccepted invitations. In the Profile Information section, select: You will locate the invitation status in the Account Status column. If the status is showing Pending, the participant(s) have not accepted the invitation. You can re-send invitations to everyone with a Pending invite,…

  • Report Dashboard

    The Dashboard provides graphics downloadable to PDF. Available data points:

  • Privacy Consent form

    Beginning April 15, 2025, CCL will present a new consent form when you login to do your program work. The form will allow you to exercise your rights to privacy. Please answer all Yes or No questions before continuing to your program work. The form will be required by all…

  • How to Access Reports

    In the current courses section click on the course to see a link to “View Reports” at the top of the screen to get started. 2. Select the Report Type drop-down to pick which report you would like to view. 4. To download a .csv file or PDF (depending on the report…

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Hours Monday - Friday from 8:00 AM - 5:00 PM (EST).