• How to Order a Group Report

    For a fee, you can order a report that combines all the participants from a session or an aggregate from multiple sessions. To order, please call +1 336 545 2810 and choose option 1. Or you may “Submit a Ticket” and we will contact you to collect payment. Please include…

  • CCL Compass™

    CCL Compass is a tool used to help a Leader understand the data in a 360-feedback report. A Compass user can: Go to: Using Compass If your account has been set up, use this link to access CCL Compass: https://compass.ccl.org.

  • Assessment Portal (AP)

    The Assessment Portal houses the questionnaires used to develop self-awareness and leadership skills. Participants use the portal to: Go to: Taking Assessments Raters will have access to assessment questionnaires about colleagues who have asked them to contribute feedback to their leadership training. Go to: Rating a colleague. After creating your…

  • PerSight Self-assessment

    The PerSight tool is unique in the way it works. It takes very little time and uses the spacebar and 2 keys. There is a training section first, then the assessment begins when you’re ready. The following video will help you know what to expect.

  • How to Check Your System Compatibility

    Use our System Checker tool to make sure your system settings are set for smooth operation in our platforms. SYSTEM CHECKER The tool will check:

  • How do I send a feedback report to a participant?

    Feedback reports are released to participants via CCL Compass™. See how to activate Compass. Note: Do not email reports you have downloaded from CCL Access to participants. The PDF reports that facilitators and coaches download from CCL Access have a built-in security feature which will cause the PDF to expire after…

  • Why do the downloaded reports expire after 60 days?

    The report PDFs downloaded from CCL Access are designed to expire after 60 days to protect participants’ confidential data. These PDFs are known as a “coach’s copy”, as they are to be used by the feedback facilitator only. There should only be one permanent copy of a participant’s data, and…

  • 360 Feedback Report Process

    After 360 assessments are scored or during the scoring request, they are assigned to a certified facilitator. The facilitator certification process ensures the facilitator understands the concepts behind the report design, its measures, and participant/rater confidentiality. The basic steps: 1. As a facilitator, you’ll receive an email from CCL stating…