• If there are 15 raters, why don’t the blue and orange add up to 15?

    The front page of the report shows 15 raters, including the boss. However, on most items there are not 15 symbols. Each rater has 4 possible responses: Strength, Development Need, Don’t Know, or Does Not Apply. If a rater answers Don’t Know or Does Not Apply, no score is added…

  • Why are there no orange symbols for some questions?

    Skillscope® utilizes quantitative scoring. For every answer that is a development need, one orange symbol is added to the report. In the example below, no one in any rater category chose development need for questions 84 and 85.

  • How to Order a CCL Assessment

    Benchmarks® for Managers™ and Skillscope® inventory can be ordered online and is automatically added to an administrator’s account.  Benchmarks for Executives Order online: Benchmarks for Executives  Benchmarks by DesignReach out to 360suite@ccl.org mailbox to begin the ordering process.

  • Why are there blank spaces on my report?

    Blank spaces indicate there is not enough data to anonymously report responses. This can occur for a number of reasons:  In order to receive an item-level score, the following number of raters must respond:   In this example the Superior, Peers, and Others categories fall below the required threshold to get…

  • Why isn’t the Others category plotted on the chart?

    The charts indicate the relationship of your rater category scores with the category norm scores. The Others category is used differently by participants for different types and relationships of colleagues, such as colleagues outside the participant’s organization, vendors, salespeople, etc. Therefore, no meaningful norm score can be calculated. 

  • What do the pink and green highlights on my report mean?

    On a 360 report, these colored highlights indicate the highest- and lowest-rated items. Please refer to the key at the bottom of your pages to ID the N for your particular assessment report. The Benchmarks® for Managers™ key is shown here as an example:

  • Rating a Colleague

    If you have been asked by a colleague to rate them on their leadership abilities, you will get an email from the Center for Creative Leadership. The email includes: Once you set up your account, you will land on the Surveys for Others home page. Please note the participant’s name…