• Getting Started in the Assessment Portal

    In addition to their surveys Participants will be asked to complete the About Me form. This is a set of biographical questions, that can be returned to and edited later if needed. To complete the About Me form, click the Review button under About Me on the left side of the…

  • Why can’t I see if a specific rater has returned a survey?

    Studies have shown that raters are more likely to give candid feedback if they know their responses will be anonymous. At CCL we promise some of the raters, especially in the Peers and Direct Reports categories, that their responses will always be combined with others in the category. In order…

  • What happens if I do not receive all responses in each category?

    Responses received will be combined in aggregate to protect respondent anonymity. If you do not receive the minimum number of responses, you will not receive a question-level breakout of answers in that rater category. The minimums for each category are shown on the Rater management page. Please note: If an…

  • How soon will my raters receive access?

    After you enter the rater information and select the “Invite” button, emails containing login links and instructions are sent within the hour. Please note that some email services take longer to deliver to individual mailboxes than others.

  • How can I determine if I have received enough rater responses?

    If you have not assigned the minimum number of raters required for full feedback in a rater category, a warning message will appear on your assignments page and your rater management page. On the Rater Management page, you can see the number of raters you assigned and the number of…

  • How many raters should I add?

    In order to protect rater anonymity, CCL requires a minimum number of raters for each category. To ensure that you reach that required minimum and that you get the most from this 360-degree feedback experience, CCL also recommends a number of raters you should invite to provide feedback. The required…