For Assessment Administrators

Get help if you are administering a 360 assessment session on ias.ccl.org.

You Cannot Find Your Invitation or Password Reset Email
Lost Username or Forgot Password
How do I re-send invitation emails to my raters?
Is rater feedback anonymous?
What is the rater assignment process?
Getting Started in the Assessment Portal
Rater Assignment Tips and Best Practices
Rescore Process
About dates in IAS sessions
Session Archive

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

SUBMIT A TICKET

Request Support

Submit a ticket to contact our Client Technical Support Team.

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Description(Required)

To help us assist you better, please provide detailed information about the issue you’re facing. Additionally, if possible, attach a screenshot to help us understand the problem more effectively.

Upload Attachment

Max. file size: 50 MB.

Current response times are averaging 4 hours and can be expected no later than the next business day. Please look for a response from GTTSupportHub. Current hours of operation: 8am - 6:30 pm EST, Monday - Friday.

This field is for validation purposes and should be left unchanged.

The Center for Creative Leadership Technical Support staff is available 8:00 AM to 5:00 PM EDT Monday through Friday.

More Information

Hours of operation 8:00 AM to 5:00 PM. Mon. through Friday.

Learn more

For Assessment Administrators

You Cannot Find Your Invitation or Password Reset Email

Lost Username or Forgot Password

How do I re-send invitation emails to my raters?

Is rater feedback anonymous?

What is the rater assignment process?

Getting Started in the Assessment Portal

Rater Assignment Tips and Best Practices

Rescore Process

About dates in IAS sessions

Session Archive