• Sessions – Home screen

    • November 15, 2024
    • Steve Elliott

    This is your initial view in CCL access. It is a list of your sessions. Click on either the ID, Project ID or title to get to details about the session selected.

  • Client Administrator

    • November 12, 2024
    • Steve Elliott

    An organization that has a program designed by CCL specifically for them may have a representative authorized to administer the assessment process for that program. The Client Administrator reviews the progress of assessments, reminds participants and raters of due dates, assigns coaches, and performs other tasks. Go to: Programs Designed…

  • Skillscope 360 FAQ

    • November 11, 2024
    • Steve Elliott

    Rater Categories: Boss, Superior, Peers, Direct Reports, Others

  • Manager Support

    • Steve Elliott

    The partnership between a Participant and their Manager throughout leadership training is critical to make the learning stick in a way that has a positive impact on short- and long-term performance and effectiveness. Managers are critical for ensuring that the skills and concepts acquired get applied on the job. Managers…

  • How do I download the feedback reports from my program?

    • November 8, 2024
    • Steve Elliott

    Feedback reports are released to you by program staff. Once released, you may review the reports online and download a PDF copy. Some 360 reports are released through CCL Compass™. Go to: How do I download a permanent copy of my report?

  • CCL Compass™: Facilitator Tips Video

    • October 23, 2024
    • Steve Elliott

    This 3-minute video guides facilitators in using use CCL Compass to enhance leadership training. An Overview of CCL Compass™ Video

  • CCL Compass™: Demonstration Video

    • Steve Elliott

    Learn how to use the features in CCL Compass to evaluate your data and create a plan for improving your leadership skills. CCL Compass Video

  • CCL Passport™ Administrator

    • October 16, 2024
    • Steve Elliott

    CCL Passport Administrators set up sessions for 360 assessments, set up workshops, and register participants. Infuse leadership throughout your organization with our flexible corporate leadership development subscription. CCL Passport: Corporate Leadership Training Subscription Go to: CCL Passport

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CCL's Client Technical Support support hours are Monday - Friday, 8:00 AM to 5:00 PM EST.
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Hours Monday - Friday from 8:00 AM - 5:00 PM (EST).
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